How to Fix AOL Gold Freezes or Not Responding?

Like many other technologies and software systems, AOL may also encounter some errors at times. But the good news is that there is a solution for all the issues that takes place with the system. One of the problems that some of the users may encounter is that of the system getting frozen.

AOL offers you a load of features and facilities such as the email service, browsing through the internet, gaming, watching videos, and many others. At times, while enjoying these features, the system may freeze. But you do not have to worry much as you can easily resolve the situation but following the right steps about it.

How to Fix When AOL Gold Freezes?

If you feel that the AOL Gold system is not responding or it has got frozen, you can follow these steps to get the problem resolved at the earliest.

• Step 1:

The very first step is to click on the icon of ‘Windows’ on your system that will open up the ‘Control Panel’ of the system.

• Step 2:

In the control panel, you need to search for the option of ‘Network and Internet’.

• Step 3:

As you get the option of ‘Network and Internet’, here you have to click on ‘View Network and Status’.

• Step 4:

Now click on the option of ‘Troubleshoot Problem’.

• Step 5:

After clicking on ‘Troubleshoot Problem’, you have to click on the option of ‘Network Adapter’.

• Step 6:

Now, you have to follow the instructions provided on the screen. Do not forget to save the changes that you are doing.

• Step 7:

After you have made the changes, now immediately restart your system after which you should open up AOL Gold again to see if it is working now or not.

While you are following these steps, it is very important that you have a stable internet connection.

Though the above steps are quite helpful in getting the problem resolved, if the problem still remains, you can always contact the support team of AOL Gold who can help you in getting the problem sorted at the earliest.

Things to Keep in Mind

If you do not wish such a problem to incur in your system, you should keep a number of things in mind.

• Restart your system on a regular basis so that the RAM gets cleared and there is enough space in the system for the software to run smoothly.


• Also, make sure that you have a habit of clearing cache files or any other junk files on a regular basis so that there is no issue of space in the system.


• AOL comes up with different updates from time to time. Make sure that you are using the latest version. Whenever a new update notification pops up, try to get it at the earliest.


• Whenever you update the software, check whether the device is compatible with the latest version or not.

Following these points religiously will always help the software to run smoothly so that you do not have to face the problem of AOL freezing when you are doing an important task.

How to Fix AOL Desktop Gold Running Slow?

Though AOL service is an answer to many of the user’s needs, there are a number of times when the users may get irritated with the service. One such problem some of the users may face at times is of the AOL Desktop Gold running slow.

There can be a number of reasons due to which the AOL system may start running slow. It can be technical issue from the system side and also there can be some sort of issue in the desktop that must be causing the trouble.

Whatever is the problem, the issue can be solved easily by the user by following some common methods.

System Reboot

This is one of the most common ways to improve the running speed of the AOL service. When you close down all the active applications on the computer and restart the device, the RAM of the device gets cleared. It has been noticed that most of the times the slow running issue of the AOL Desktop Gold system is due to the memory issue of the RAM or also the internal space of the device.

Enabling only the Startup programs

It has been noticed a number of times that the desktop may confront performance issues if different applications are running on the system together. In this case, it is a great idea to enable only those applications that are necessary. This can be done through the Task Manager and the selecting the Startup option. Here, you can disable all the programs that are not necessary. Repeat the task till the time all the unnecessary programs are not disabled. Now restart the computer.

Restart the Router

At times, restarting the router also can be helpful in enhancing the running speed of the AOL system. This can be done by disconnecting the router from all the connected devices and switching it off completely. Keep it switched off for at least 30 minutes and then turn in on. Now just connect the computer and check whether the AOL system is running properly or not.

Clearing the Footprints

There are certain programs that continue running in the back of your system and at times this can cause trouble in the running of the AOL system. These can be cleared by following these steps.

• Login to your AOL Desktop Gold system,
• Go to the setting options from the menu bar,
• Now go to the security tab,
• From here you can select the data and the file that are not necessary and you wish to clear them out.
• Now click on ‘Clear Footprints Now’.

Command Prompt

This can be done by clicking on the Windows start button and then select the options of ‘Run as administrator’ as you open CMD. Now in the open screen, type the command of ‘netsh Winsock reset’ and click on the ‘Enter’ button. After the action is completed, restart the computer and you are ready to use it again.

Normally, these solutions are helpful in solving the issue of AOL Desktop Gold running slow. But if you still have issue, you can always get in touch with the customer support team of AOL.

How to Fix AOL Desktop Gold Error 104?

The AOL service is know by now for its amazing features and varied facilities for the users. The updated version AOL Desktop Gold is even better with its updated features such as enhanced security and better user experience.

Though the steps involved in installing the system as well as getting an update of the system is quite easy and convenient, there are a number of times when the users may find some sort of difficulty. Having AOL Desktop Gold Error 104 is one of them that the users might face while they are installing or updating the software.

The users can easily get in touch with the AOL customer support team but there are also a number of ways how the user can get a solution for it.

The Reasons to Get Error 104

Before trying to get a solution for AOL Desktop Gold Error 104, it is always a great idea to understand the reason of its occurrence. Actually, knowing the reason of the problem helps the user in getting the solution much easily.

Here are some of the common reasons that may lead to the AOL Desktop Gold Error 104.

• The user might get an error if a corrupted file has been downloaded on the desktop.
• This can also happen if the Windows system of the desktop is corrupted.
• Such an error happens to take place also due to the presence of malware in the PC.
• Also, if the download of AOL Desktop Gold is not complete, then also the users can get such an error of 104.

When you are aware of the reasons, it can be much easier on your part to get a solution for the error.

Solution to the Error 104

If you are getting AOL Desktop Gold Error 104, here are some of the common ways that can be helpful in resolving the issue.

• The error can happen due to a malware and hence, get a proper antivirus and restart the computer. Also, if you already have an antivirus running on your PC, update it and then restart the computer.

• One of the major reasons for getting such an error is due to incomplete download of the software. Hence, one of the helpful tips is to remove the file from the ‘downloads’ file of the computer and then download it once again and then try to install it.

• There can be some other technical issues for the error to come up. Hence, another tip that can work is to uninstall the software and install it back once again from the very beginning. Always, get the AOL Desktop Gold file downloaded from the official website of AOL so that you do not have to face the trouble of getting corrupted file.

These easy solutions are very much helpful in getting a solution for the issue of AOL Desktop Gold Error 104. Even if still, the problem is not resolved, the users can always get in touch with the customer support team and the experts at AOL can help you in getting the right solution.