How to Fix AOL Gold Freezes or Not Responding?

Like many other technologies and software systems, AOL may also encounter some errors at times. But the good news is that there is a solution for all the issues that takes place with the system. One of the problems that some of the users may encounter is that of the system getting frozen.

AOL offers you a load of features and facilities such as the email service, browsing through the internet, gaming, watching videos, and many others. At times, while enjoying these features, the system may freeze. But you do not have to worry much as you can easily resolve the situation but following the right steps about it.

How to Fix When AOL Gold Freezes?

If you feel that the AOL Gold system is not responding or it has got frozen, you can follow these steps to get the problem resolved at the earliest.

• Step 1:

The very first step is to click on the icon of ‘Windows’ on your system that will open up the ‘Control Panel’ of the system.

• Step 2:

In the control panel, you need to search for the option of ‘Network and Internet’.

• Step 3:

As you get the option of ‘Network and Internet’, here you have to click on ‘View Network and Status’.

• Step 4:

Now click on the option of ‘Troubleshoot Problem’.

• Step 5:

After clicking on ‘Troubleshoot Problem’, you have to click on the option of ‘Network Adapter’.

• Step 6:

Now, you have to follow the instructions provided on the screen. Do not forget to save the changes that you are doing.

• Step 7:

After you have made the changes, now immediately restart your system after which you should open up AOL Gold again to see if it is working now or not.

While you are following these steps, it is very important that you have a stable internet connection.

Though the above steps are quite helpful in getting the problem resolved, if the problem still remains, you can always contact the support team of AOL Gold who can help you in getting the problem sorted at the earliest.

Things to Keep in Mind

If you do not wish such a problem to incur in your system, you should keep a number of things in mind.

• Restart your system on a regular basis so that the RAM gets cleared and there is enough space in the system for the software to run smoothly.


• Also, make sure that you have a habit of clearing cache files or any other junk files on a regular basis so that there is no issue of space in the system.


• AOL comes up with different updates from time to time. Make sure that you are using the latest version. Whenever a new update notification pops up, try to get it at the earliest.


• Whenever you update the software, check whether the device is compatible with the latest version or not.

Following these points religiously will always help the software to run smoothly so that you do not have to face the problem of AOL freezing when you are doing an important task.

Export your AOL Desktop Gold Data to Another Computer

There can be accidents anytime where the data on your computer may get lost. Also, there are a number of times when you may require more space on your device for which you may have to empty your computer data a bit. The best way is to export the data from one device to another or even from one computer to another.

AOL Desktop Gold comes with a proper plan of getting a backup of all the data on your device. The data file with various details such as emails, toolbars, settings, and many other can be easily exported to some other computer.

The process is quite simple and you can get the exporting done by following just a few of the important steps that are well-mentioned here.

Step 1:

First you need to sign in to your account in AOL Desktop Gold.

Step 2:

As you enter your account, you need to select the icon of Settings.

Step 3:

In the settings, you will find My Data, on which you need to click.

Step 4:

Now, you need to click on the Export option.

Step 5:

As you select the export option, you will be allowed to select a location where you wish to save the data as backup. If somehow you do not select an appropriate location for the data to be saved, the system will select My Documents of your computer as the default location where the data will get saved in a newly created folder with the name of AOL Desktop Backup.

Step 6:

The system also offers you the option to keep a password for the file that you are exporting. If it is a data that you need to keep secure and do not want others to have a peep at, you can set password to the file while you are important it to another computer.

Step 7:

As you select the location and the exporting of the data starts, a window will pop up on the screen to show the progress. Also, a notification will pop up when the export is done.

Step 8:

When the export is done, you can make use of a USB drive to get this data from the host computer.

Step 9:

Now, sign in to your AOL Desktop Gold account from the account where you have exported the data.

Step 10:

Here, again visit the Setting option and click on the tab My Data.

Step 11:

Click on the option Import and you will be asked to select a source of the data that is the export file you have in USB Drive.

Step 12:

If you have set a password, you need to provide the password and the import of data will start. You will be notified once the import is completed.

Safety and Security Features Available with AOL Desktop Gold

The security feature of AOL Desktop Gold is designed in such a way that it offers a much enhanced security for different activities that you perform such as running emails, browsing the web, or many others. The software offers you with various security features such as alerting you when you visit an insecure site or hiding your secured data when you are typing them.

Features at a Glance

Three most important security features of the AOL Desktop Gold are mentioned here.

• Anti-Keylogging Feature:

The key-logging features helps in hiding the data fed by you in the system such as your password so that you the online criminals do not catch up with your secure information. It depends upon you whether you wish to keep this security feature enabled or wish to keep it disabled.

• Security from Suspicious Websites:

Phishing has become quite common today and one of the most common ways is by attracting the viewers in malicious sites or pages. The security feature of AOL will alert you whenever you visit such as page of site that is fraudulent. Most of these malicious websites are even blocked for the users of AOL Desktop Gold so that you do not even have to enter into such a place and get your privacy and data into any kind of risk. There can be other sites or pages that are not surely to be malicious. In such a case, the software offers you an alert so that you can have a check before you proceed with the website.

• Capturing of Screenshot

There are a number of times when different malicious software may take screenshot of your details to invade your privacy. The software AOL Desktop Gold also offers the security feature as per which such software options are not able to take the screenshot of your information. Again, you can enable or disable this feature of the software depending upon your requirement.

How to Manage the Security Feature?

You can enable or can also disable the security feature of AOL Desktop Gold depending upon your requirement. To do so, you just need to visit the Settings option that is present in the toolbar. Here, you have to select the option of Premium Security tab where you can on or off the security option by selecting or deselecting the box provided.

Keeping a proper security has become quite important today to stay away from getting trapped in fraudulence. AOL Desktop Gold offers the perfect security features that is perfect for your safety.

How to Fix AOL Desktop Gold Running Slow?

Though AOL service is an answer to many of the user’s needs, there are a number of times when the users may get irritated with the service. One such problem some of the users may face at times is of the AOL Desktop Gold running slow.

There can be a number of reasons due to which the AOL system may start running slow. It can be technical issue from the system side and also there can be some sort of issue in the desktop that must be causing the trouble.

Whatever is the problem, the issue can be solved easily by the user by following some common methods.

System Reboot

This is one of the most common ways to improve the running speed of the AOL service. When you close down all the active applications on the computer and restart the device, the RAM of the device gets cleared. It has been noticed that most of the times the slow running issue of the AOL Desktop Gold system is due to the memory issue of the RAM or also the internal space of the device.

Enabling only the Startup programs

It has been noticed a number of times that the desktop may confront performance issues if different applications are running on the system together. In this case, it is a great idea to enable only those applications that are necessary. This can be done through the Task Manager and the selecting the Startup option. Here, you can disable all the programs that are not necessary. Repeat the task till the time all the unnecessary programs are not disabled. Now restart the computer.

Restart the Router

At times, restarting the router also can be helpful in enhancing the running speed of the AOL system. This can be done by disconnecting the router from all the connected devices and switching it off completely. Keep it switched off for at least 30 minutes and then turn in on. Now just connect the computer and check whether the AOL system is running properly or not.

Clearing the Footprints

There are certain programs that continue running in the back of your system and at times this can cause trouble in the running of the AOL system. These can be cleared by following these steps.

• Login to your AOL Desktop Gold system,
• Go to the setting options from the menu bar,
• Now go to the security tab,
• From here you can select the data and the file that are not necessary and you wish to clear them out.
• Now click on ‘Clear Footprints Now’.

Command Prompt

This can be done by clicking on the Windows start button and then select the options of ‘Run as administrator’ as you open CMD. Now in the open screen, type the command of ‘netsh Winsock reset’ and click on the ‘Enter’ button. After the action is completed, restart the computer and you are ready to use it again.

Normally, these solutions are helpful in solving the issue of AOL Desktop Gold running slow. But if you still have issue, you can always get in touch with the customer support team of AOL.

AOL Desktop Gold for Windows

AOL is an advanced desktop system that offers the users to make use of a number of features and facilities at one single point. The users can make use of the emailing feature, messaging feature, and browsers along with other side track features such as gaming. The user can send and receive emails, can manage contacts, and can do diverse activities at one platform and hence basically the system allows multi-tasking for the users.

Easy to Set Up

Noticing the diverse features of the system, it may seem something complicated, but it is not at all in real terms. The set up is quite convenient where the user just have to visit the official website of AOL and get the sign up done. There are different membership options that the user have to get based on which the user will be able to use the facilities taken.

Apart from the desktop version of the system, the users can also get the application version of the system on their smartphones. Getting the app on the smartphone is equally easy similar to the desktop version of the system.

Features and Benefits

The users can avail a wide range of features and benefits on getting the system on either desktop or smartphone.

• You can manage your emails and account contacts quite easily.
• You can browse through various sites and pages for different activities such as online transactions, social networking, and others.
• Also, users having the AOL application on their smartphones can manage their contacts well and can have a great experience at messaging.
• There is a separate section for gaming from where the users can select from a wide range of AOL games such as card games, board games, puzzles, and many others to play and enjoy.
• The users can get instant notifications about the latest news and other activities happening instantly on their apps.
• The latest update of AOL Desktop Gold is featured with new options such as enhanced security and speed, and automatic updates.

System Requirements

AOL Desktop Gold can be installed easily by the users if the users have these eminent requirements available in their system.

• The desktop should have an operating system of Windows 7 or higher.
• The system should have a processor of 266 MHz or higher speed.
• The screen resolution of the desktop should be of 1024×768.
• The desktop should have a RAM of 1 GB and hard disk space of 512 MB.
• The system should be supported by a stable internet connection.

The AOL Desktop Gold system can be conveniently installed on the Windows systems. The higher is the operating system update of Windows, the better experiences will the system offer to the users.

The system not just offers a multi-tasking option to the Windows users but also offers an experience that is convenient and enjoyable while working. Install the system now to see the difference that you can find while working on the new updated system of AOL Desktop Gold for Windows.

How to Troubleshoot AOL Gold Flash Player Problems?

A number of users may have faced the issue of AOL Gold Flash Player not working properly during running videos. Also, there might be some issues during the downloading, installing, or updating of the Flash Player.

Well, there can be a number of reasons due to which such a problem may have taken place. Here are some of the common issues which you might face in the AOL Gold Flash Player.

• AOL Desktop may not be able to detect AOL Flash Player.
• The Flash Player may not be working properly in AOL.
• There may be an error while downloading and installing the AOL Flash Player.
• There may be an issue of The Flash Player not getting updated for Windows 10.
• There may be some issues in the Flash Player after it has got updated.
• There may be a problem in the playing of the AOL videos.

These are some of the common issues that may happen with the AOL Gold Flash Player. But these issues can be easily sorted out by making use of some common hacks. If you are facing some other issues apart from these, you can always get in touch with the customer support team of AOL Desktop Gold and get a solution for the issue at the earliest.

Solving Detection Issues

Most of the times, it has been found that users may come across the issue of AOL Flash Player not getting detected by the AOL. This problem can be solved out by following these steps.

• Open the browser on which you access AOL.
• Now go for the ‘Tools’ option where you will find ‘Compatibility View’ settings and click on it.
• A new window will open where you will have to enter the URL of the AOL site in the section ‘Add Website’. Now click on the “Add” button.
• Now click on the ‘Close’ option so that the changes can be processed.

Working Issues in the Flash Player

If you are facing the trouble of running the AOL Gold Flash Player, here are some of the steps that you can follow.

• Open YouTube in your browser to check whether it is running perfect on your system or not.
• Now go to your system ‘Desktop Manager’ by clicking Ctrl+Alt+Delete.
• Now go to the ‘Processes’ option and click on ‘End Process’ and end all the programs of AOL.
• Now download advanced Flash Player in Internet Explorer.
• In case if the problem is happening repeatedly, you need to run a registry cleaning program to troubleshoot the system.
• Now you can conveniently download and install AOL Flash Player.

It is not always that the users come across such issues. But you might get such issues while installing AOL Desktop Gold due to a number of reasons. Hence, it is mentioned to download the system from the official website and to follow the guidelines strictly.

Though the problem can be solved out easily with the steps mentioned, the users are always free to contact the customer support team in case the issue is not resolved.

A Complete Installation Guide for AOL Desktop Gold

AOL Desktop Gold is an all in one desktop with a complete package with mail, browsing, content and improvised features of security protection from outside invaders.

Here is a complete setup guide for the users for easy and convenient installation of the all-in on AOL Desktop Gold.

Check on the prerequisites before the installation begins:

  1. 512 MB Free Space in the system
  2. Windows 7 or newer version
  3. 1GB RAM
  4. 266MHz or faster processor

Plans you can refer:

  1. If you have an AOL Advantage Plan Member

● Sign in to your MyBenefits page
● All products >> AOL Desktop Gold
● Download
● Follow Installation steps

  1. If you have AOL trial or subscription option

● Sign in to my account page
● My Services >> Subscriptions
● AOL Desktop Gold >> Get Started

  1. You can also download from the verification mail sent you while signing up from AOL official website

● Click on the link sent
● Click download and follow installation steps

Download the AOL Desktop Gold following the below steps:

  1. Visit the official webpage of AOL
  2. If you are a new user Sign Up for your AOL account, If not log in to your AOL account
  3. Select the best-suited premium plan offered
  4. Click AOL email Inbox followed by “Start with AOL Desktop Gold’’.
  5. Clicking the message will direct you to the download of ‘AOL Desktop Gold’
  6. After the download is complete, run the installation file to start your AOL Desktop Gold installation
  7. Follow the instructions given in the installation screen
  8. Finish, and your AOL Desktop Gold installation is completed.

For Mac users:

System Requirements:

● Hardisk of minimum 512 MB free space
● 266MHz or faster computer processor
● 1GB RAM

For installation in Mac please refer to the steps of installation mentioned above.

Install the all in one AOL Desktop Gold with convenience and ease with the steps mentioned above and the plans that suit you the best.

How to Fix AOL Desktop Gold Error 104?

The AOL service is know by now for its amazing features and varied facilities for the users. The updated version AOL Desktop Gold is even better with its updated features such as enhanced security and better user experience.

Though the steps involved in installing the system as well as getting an update of the system is quite easy and convenient, there are a number of times when the users may find some sort of difficulty. Having AOL Desktop Gold Error 104 is one of them that the users might face while they are installing or updating the software.

The users can easily get in touch with the AOL customer support team but there are also a number of ways how the user can get a solution for it.

The Reasons to Get Error 104

Before trying to get a solution for AOL Desktop Gold Error 104, it is always a great idea to understand the reason of its occurrence. Actually, knowing the reason of the problem helps the user in getting the solution much easily.

Here are some of the common reasons that may lead to the AOL Desktop Gold Error 104.

• The user might get an error if a corrupted file has been downloaded on the desktop.
• This can also happen if the Windows system of the desktop is corrupted.
• Such an error happens to take place also due to the presence of malware in the PC.
• Also, if the download of AOL Desktop Gold is not complete, then also the users can get such an error of 104.

When you are aware of the reasons, it can be much easier on your part to get a solution for the error.

Solution to the Error 104

If you are getting AOL Desktop Gold Error 104, here are some of the common ways that can be helpful in resolving the issue.

• The error can happen due to a malware and hence, get a proper antivirus and restart the computer. Also, if you already have an antivirus running on your PC, update it and then restart the computer.

• One of the major reasons for getting such an error is due to incomplete download of the software. Hence, one of the helpful tips is to remove the file from the ‘downloads’ file of the computer and then download it once again and then try to install it.

• There can be some other technical issues for the error to come up. Hence, another tip that can work is to uninstall the software and install it back once again from the very beginning. Always, get the AOL Desktop Gold file downloaded from the official website of AOL so that you do not have to face the trouble of getting corrupted file.

These easy solutions are very much helpful in getting a solution for the issue of AOL Desktop Gold Error 104. Even if still, the problem is not resolved, the users can always get in touch with the customer support team and the experts at AOL can help you in getting the right solution.

AOL Desktop Gold Installation Failed

AOL has come up recently with the new AOL Desktop Gold that is much faster and safer now to offer the users with a load of features such as emails, browsing, messaging, games, and many more at one single point. The users can come across different options depending upon the membership and the subscription plans that they are availing.

Though downloading the system and installing in on your desktop is not a difficult task, a number of people may still need the help in the process. There may be a number of times when the users may face installation failure due to a number of reasons. Such issues can be handled if the proper procedure of followed. Of course, for any kind of further help, the customer support team of AOL is always there.

Installing AOL Desktop Gold

The very first step is to get the AOL Desktop Gold installation system downloaded from the website of AOL. After getting the download, you need to follow these simple steps to get the installation completed on your desktop.

• Search the file icon “Install AOL Desktop” in the Downloads folder of the desktop.
• Right click on this file to run it.
• Now you have to click on the option of ‘Install Now’ and the installation will soon start and will be completed.

Troubleshooting AOL Desktop Gold Installation Failed Situation

The installation steps for AOL Desktop Gold are quite simple and easy to go. But still if there are some issues in getting the installation done, it can be due to a network issue or even at times a technical error. Here are some of the ways how it can be resolved.

System Requirements

It is important to have the proper system requirements in order to get the system installed and start working on it. You should have

• 1 GB RAM
• Screen resolution of 1024×768
• 266 MHz processor
• Windows 7 or above

Apart from these above-mentioned requirements, you should also have a stable internet connection for the download.

Reboot and Reinstall

There are a number of times when the RAM of the computer may get burdened due to a number of unnecessary files such as Cache. Due to this, the installation of the system may get difficult. Hence, one of the ways is to reboot the desktop so that the burden on RAM can be lightened and the speed of the computer can be boosted up. Reinstalling the system after rebooting the desktop can help in a number of times.

Internet Connection

Another problem that often happens to disrupt the installation process is the unstable nature of the internet connection. You can have to talk to the internet service provider to check upon the plan and the speed that you are facilitated with.

If you have tried upon all of the above-mentioned methods and still there is a problem that is causing a trouble in installation of the system, you can definitely get in touch with the customer support team of AOL. The customer support is available 24/7 and can be contacted through call at Toll Free Number +1-888-885-0064 ( US/Canada ), chat, and email to get a solution.